Service
to Surpass Your Expectations
About Us At
El Paseo Limousine, we realize the importance of your ground transportation requirements.
Our goal, at all times is “Service to Surpass Your
Expectations.” It
is to that end, that we have implemented and perfected operational systems designed
to give each client peace of mind in knowing that their reservation is the most
important.
El Paseo is committed to providing convenient and efficient limousine service.
We are ready to customize our services to meet your particular needs.
A beautiful
fleet of late model sedans and limousines are
all meticulously maintained to give our clients the highest degree of satisfaction
and appeal.
 Lincoln Sedans
6 Passenger Stretch Limousine
8 Passenger Ultra Stretch Limousine
10 Passenger Ultra Stretch Limousine
14 Passenger Super Stretch Limousine
14 Passenger Van
33 Passenger Limo Bus
20 Passenger Land Yacht
18 Passenger Super Stretch H2 Hummer
20 Passenger Super-Stretched Excursion Limo
A timely arrival in an immaculate
limousine with friendly, courteous chauffeurs is more than a mere mission statement;
it's our way of conducting business, period!
Your corporate executives and staff can count on:
 Easy Access to Reservations
E-mail and web based reservations are available 24 hours a day via our web site
at http://www.elpaseolimo.com.
Additionally, there are professional Reservations Specialists available by telephone
between 6:00 a.m. and 12:00 midnight (PST), everyday of the week.
Accuracy of Reservations
After we have received your request for services, confirmations of reservations
are forwarded to your corporate representative via fax or email to ensure accuracy
of content.
Our reservation system allows your Corporate Travel staff to arrange all ground
transportation with one phone call, one click or one fax. Freeing up their time
and resources for other fundamental responsibilities.
 The Very Best of Professional Chauffeurs
Our drivers are the very best available! All El Paseo chauffeurs are trained
and lectured by the Executive Professional Chauffeuring School, Inc. and are
required to undergo a two week driving orientation with a seasoned professional
chauffeur before they are certified to drive for El Paseo. Periodically, Management
will randomly choose a driver for an “on-the-spot” drive along to
assess driving abilities and demeanor thereby ensuring top quality professionalism
and conformity to company policies.
 “On-Time” Service
Dedication
Proper planning, as an executive knows, is a key to success in any endeavor.
That’s why El Paseo’s Reservations Specialists and chauffeurs pre-screen
your flights and monitor airline arrivals constantly, everyday! So, if your flight
is delayed or arriving early, you don’t have to worry about your ground
transportation plans. Take comfort in knowing that we know when you will need
us…..and we’ll be there!
El Paseo Management evaluates all scheduled
transportation for itinerary locations and time constraints before any of our
chauffeurs leave the office to undertake in the days activities. Replacement
limousines, kept in reserve at company headquarters and monitored by Our Fleet
Manager, stand ready to assume the “back-up” role
should a scheduling conflict arise due to traffic, airline delays or unforeseen
complications.
 ValueStar Service
Our standard of service is unsurpassed in the ground transportation industry
as is evident by the Consumer ValueStar Report listing El Paseo Limousine as
a “Qualified ValueStar Service Provider.” This is no small feat!
The company has passed a rigorous audit of customer satisfaction, industry specific
and general complaint bureau status checks, and license verifications performed
by the Public Research Institute at San Francisco State University.
El Paseo is proud to be one of the select
corporate transportation service companies in Northern California to have achieved
a degree of customer satisfaction ranging between “Very Good” and “Outstanding.” We
continue to strive for the same level of
 Airport Pickups: Chauffeurs
will greet clients at their designated baggage claim area with a sign bearing
the client’s name. After greeting
them the chauffeur will assist with any luggage they may have. If the vehicle
is nearby, the client may choose to walk to the limo, or they may be picked up
curbside if they wish. We monitor the airline’s flight schedule by phone,
so we are aware of any time changes that may occur effecting your arrival or
departure and make adjustments accordingly. International passengers will be
met outside the customs gate.
Confirmation: We will do confirmation calls with the booking agent as well
as calling the client at home for departures. We also confirm arrivals to ensure
travel plans have remained unchanged.
Airline arrivals are monitored throughout the day by office staff and the
chauffeurs, who communicate constantly to keep information, updated and make
adjustments accordingly.
Chauffeurs will greet our clients at their designated baggage claim area.
Clients will see their name on a sign, held by our chauffeur. International arrivals
will see their chauffeur outside of the customs area.
El Paseo is committed to providing convenient and efficient limousine service.
We are ready to customize our services to meet your particular needs. |
